Terms of Service

Effective October 1, 2026

These terms are an agreement between you and Always Lunes INC. (“Always Lunes,” “we,” “us”) for using What’s Up?, the Always Lunes app, app.alwayslunes.com and alwayslunes.com, our guides, membership, newsletter and texts (together, the “Services”). By using the Services you agree to them. Our Privacy Policy explains how we handle your information.

1. Who can use the Services
2. Your account
3. Events and listings
4. Membership, guides and payments
5. ABCS accounts
6. What you add
7. Music, mixes and videos
8. Community rules
9. Our content
10. Disclaimers and liability
11. Ending your use
12. Law, changes and contact

1. Who can use the Services

You must be at least 13 to use the Services, and old enough to agree to these terms where you live. Many listed events are 18+ or 21+: following an event’s age limit, and the venue’s rules, is up to you and the venue.

2. Your account

You sign in with a one-time code we email you. Keep access to that email safe: anyone who can read it can sign in as you. Give us accurate information, and tell us at [email protected] if you think someone else is using your account. You can delete your account any time in the app (Profile → settings); your personal information is deleted as described in the Privacy Policy.

3. Events and listings

• Events come from organizers, venues and our team. We work to keep them right, but times, lineups, prices, ages and venues change, and events get canceled. Check with the organizer or ticket seller before you go.
• We don’t sell tickets. Tickets are bought from the organizer or their ticket site, on their terms; refunds and entry are between you and them.
• Promoted events are paid placements and are always labeled. Our picks, charts and rankings are never for sale.
• Going out is at your own risk. Look after yourself and each other.

4. Membership, guides and payments

• Membership is a monthly subscription (currently $3.33 a month). It renews every month until you cancel, and you can cancel any time; you keep it until the end of the month you paid for.
• Guides such as our Basel guide are one-time purchases. A purchase that includes free membership time says how long it lasts; we’ll tell you before any free time turns into a paid membership, and nothing is charged without your OK.
• Payments on our website are handled by our payment processor; we don’t see or store your full card number. Purchases made through the App Store or Google Play follow Apple’s or Google’s terms, including their refund rules, and are managed in your Apple or Google account.
• Prices can change. A new price applies from your next renewal, and we’ll tell you before it does.
• Except where the law or the store requires it, payments aren’t refundable. If something went wrong, write to us and we’ll make it right where we can.
• What free and paid accounts include can change as the Services grow. Discovering artists, bands, collectives and spaces stays free for everyone.

5. ABCS accounts

Artists, bands, collectives and spaces (“ABCS”) can claim or apply for a profile. Joining is curated: we review claims and applications and may decline them. If you manage an ABCS profile:

• you confirm you have the right to act for that artist, band, collective or space;
• what you add (bio, photos, links, events, flyers) must be accurate and yours to share, and you give us permission to show it in the Services, in our guides and on our social channels, with credit;
• events you submit are reviewed before they’re public, and we may edit them for format or decline them;
• booking and management contacts are only shown with your consent;
• we may remove a profile or a co-owner if a claim turns out to be wrong.

6. What you add

You own what you add: lore notes, ratings, guides you make and anything you submit. You give us a license to store and show it as the Services work (for example, your stars on a night may be shared with the ABCS behind it). Your private notes stay private. Don’t add anything you don’t have the right to share.

7. Music, mixes and videos

Mixes, tracks and videos in Discover are linked from where their creators put them (SoundCloud, YouTube, Mixcloud, Spotify, Apple Music). We don’t host or download them, and those platforms’ terms apply when they play. If you’re an artist or rights holder and want something taken out, email us and we’ll remove it.

8. Community rules

Don’t use the Services to harass anyone, post hate, impersonate someone, spam, scrape or copy the Services in bulk, break the law, or get around a paid feature or a security measure. We may remove content or suspend accounts that do.

9. Our content

The Services’ design, guides, write-ups, photos and the Always Lunes name and marks belong to us or the people who licensed them to us. Photos are credited to their photographers. Share our links and story graphics freely; don’t reuse our content commercially without asking.

10. Disclaimers and liability

The Services are provided “as is.” We don’t promise they’ll always be available or error-free. To the extent the law allows, Always Lunes isn’t liable for indirect or consequential losses, or for anything that happens at an event, and our total liability for any claim is limited to what you paid us in the 12 months before it. Some places don’t allow these limits, so they may not apply to you.

11. Ending your use

You can stop using the Services and delete your account any time. We may suspend or end access if these terms are broken. Sections 6, 9, 10 and 12 keep applying after that.

12. Law, changes and contact

These terms are governed by the laws of Florida, and disputes go to the courts of Miami-Dade County, Florida, unless the law where you live says otherwise. If we change these terms in a way that matters, we’ll tell you in the app or by email before the change takes effect.

Always Lunes INC. · Miami, Florida · [email protected]